Objectives & Challenges

The client is a leading apparels manufacturer with multiple brands. It operates through chains of Retail stores across the country, a mother warehouse and regional warehouses at metros for deliveries.

The client's objective was to:

• Deploy a comprehensive software solution across all retail stores, warehouses and head office
• To integrate all functions including Point of Sale, Inventory Management, Warehouse Management, Financial Accounting
• To capture critical Sales analysis so as to identify in-season trends at stores in real time so as to maximize sell-through.·
• Implement a synchronized supply chain system to optimize inventory investments, react to trends and exploit market opportunities on a real - time basis.

The recent expansion plan for their business and the increasingly competitive market created a need to capture POS data, and to understand and manage customer preferences and buying patterns, sales trends, customer loyalty programs, stock replenishments, salesman and stores productivity etc.

The client desired an intelligent system, which could integrate the retail system with mother and regional warehouses for material requisition, sales orders, material receipts and materials delivered, bin management with complete inventory and financial accounting.

The client also wanted collaborative forecasting, auto replenishments, detailed budgeting to be done based on the data captured.

Key Concerns
Some key concerns were:

• The system to be deployed had to be simple, rugged and robust, maintenance and trouble-free - specially in a distributed environment spread across the country since supporting a complex system would become prohibitively expensive and difficult to deploy and manage.
• Existing sales persons should be able to learn and use the retail system without significant training.
• The system should be able to work without heavy infrastructure demands and also work on regular computers.
• The system should not require live connectivity between individual locations for consolidating data but should be able to do so with, if possible, dial-up connections.

Wings Response
Wings offered a solution as under.

Wings Retail at Outlets

Overview
Wings Retail is a complete software offering comprehensive Point of Sale solution. It is extremely easy to use, comprehensive, powerful, flexible and usable by retailers of all kinds.Broadly, Wings Retail offers the following:

• As desired Point of Sale bill printing·
• To work with or without bar codes
• Ability to work with all kinds of goods
• Multi-mode collections - cash, cheques, drafts, debit/credit cards, coupons etc
• Invoice Designer to design templates for printing of invoices as desired
• Printing on all kinds of paper - plain, pre-printed, wide, narrow, rolls etc
• Printing on all kinds of printers - dot matrix, thermal, lasers, ink jets etc
• Management of promotional schemes of all kinds· Management of Customer Loyalty Programs
• Maintenance of customer databases
• Detailed Inventory Reports· Support for all kinds of POS hardware
• Amazingly easy to setup, implement and use
• Tight security to ensure internal controls and checks.

Unique Features
The following unique features may be seen, in particular.

• Material Requisition Note
• Stock Receipts
• Ratio-wise
• Financial Accounting
• Reports