Setup effective follow-up on enquiries mechanism, communicate with customers.
Record and analyse reasons for lost enquiries.
Analyse open enquiries and reduce time to convert leads into sales.
Record bookings and help the procurement team in meeting the requirement by checking the stock positions and pending bookings.
Efficient Spares Management
Maintain a complete list of spares. Define Prices, taxes and other attributes
Reduce accumulation of obsolete parts over time. Minimize the investment in spares
– Update superseded status for items which have been superseded by newer parts.
– Define Alternate Parts
– Update discontinued status
Define Racks and Bins in which items are stored. Assign bins to products.
– Reduce occurrences of not finding required items.
– Reduce the time taken to find items from spares.
– Improve sales by finding required items correctly.
Predefine Prices, Taxes, and avoid revenue losses.
Use Pick Lists
Find Items from stores easily
Take orders for items not available
Capture non-picked items, avoid missing out on a sale
Create an efficient billing process. Bill for the correct value. Avoid losses.
Comprehensive Estimations to Billing work flow.
Build efficient service teams
– Setup Service schedules
– Define Service Bays, Mechanics. Allocate Job Cards to mechanics
– Track mechanic performance
– Record and resolve customer service complaints
– Monitor Free/Paid Services, avoid free coupon claim rejections
– Use Spares efficiently, monitor superseded Items
– Know where/ how much stock exists with stock search & alt. parts search
– Refer to the vehicle service history
– Maintain Service History to avoid repeat complaints
– Gather Post Service feedback from customers
Improve Service Revenue
Annual Maintenance Contracts
Free coupon claims
Bill all items used in service
Predefined Spares, vehicles and labour charges
Improve Customer Satisfaction
Efficiently communicate service status
Raise Proforma Invoice to communicate total service costs
Communicate and track next service details
Address repeat complaints efficiently
Efficiently monitor claims on the company
Free Service Coupons
Warranty and Extended Warranty
Control and minimize leakages of revenue and inventory from all locations
Give limited rights to all users centrally. Control what they can enter, edit and view. Lock ability to edit data.
Control rights to offer discounts, freebies and other benefits.
Make price lists compulsory, avoid manual billing, etc.
Barcode inventories and verify stocks periodically to control leakages.
Record and track PDI claims on the principal company. Reduce losses because of incorrect and missed claims.
Free Service Coupons
Data of one branch cannot be viewed by users of another branch.
Integrated Accounting & Payroll
Completely integrated financial accounting
Get instant Profit & Loss, Balance Sheet
Complete receivables and payables control helps manage finances efficiently
Integrated Payroll module (optional) helps automate payroll function, improve efficiencies and reduce costs. Happy employees are a bonus.
Connect with customers over SMS and Email
Service reminders by SMSs – increase workshop sales
Vehicle delivery notifications by SMSs make customers happier
SMS greetings for birthdays, festivals etc help
Better feedback customers
Lower repeat complaints
Easier claims settlements from principals for PDI, warranty and free coupons.
Improved value-added sales of AMC , insurance, warranty, extended warranty
RTA integration (soon)
The graphic diagram illustrates the tools that can keep you in command.